71% of Nigerians say banking app support is ineffective – Interswitch report
[Hallmark - Nigeria] - 18/02/2026
A recent industry study has revealed that 71 per cent of Nigerians find in-app support on banking applications ineffective, underscoring persistent usability challenges in the country’s expanding digital finance sector. The report, titled State of UX in Financial Apps: Nigeria Report 2025, was (…)
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