How UBA turns ‘impossible’ to ‘mission possible’
[The Eagle - Nigeria] - 6/10/2025
For nearly three years, Amaka has been on a mission to uphold the UBA brand, elevate staff performance, and ensure that every customer feels valued and heard. Her role is auditing customer service executives’ interactions to ensure they hit the mark on tone, professionalism, and accuracy. “If (…)
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